Tenant Services
Use the options below to access your tenant portal, submit requests, and find important information.
Access Tenant Portal
New to the Tenant Portal?
Access your tenant portal to manage rent payments, submit maintenance requests, and view lease documents.
If you do not yet have portal access, please contact management.
Learn how to access your account, make payments, and submit maintenance requests using the tenant portal.
This short video walks you through the most common tenant tasks.
Maintenance Requests
All non-emergency maintenance requests must be submitted through the tenant portal.
Requests submitted through text, email, or other channels may not be addressed.
Submitting requests through the portal ensures proper tracking and timely response.
Requests submitted outside the tenant portal may result in delayed response.
Rent Payments
Rent payments are primarily made through the tenant portal using secure online payment methods.
For tenants who are unable to pay online, alternative payment options may be available, including direct bank deposit or secure drop box (if available at your building)
Please contact management for instructions before using any alternative payment method.
Emergency Maintenance
For emergency maintenance issues only, please call:
(570) 701-9565
Emergency issues include:
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Fire
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Active flooding or major water leak
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No heat during winter months
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Situations that pose immediate risk to health or property
All non-emergency maintenance requests must be submitted through the tenant portal.
Communication Guidelines
To ensure timely service and proper tracking, please follow the guidelines below:
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All non-emergency maintenance requests must be submitted through the tenant portal
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Do not text or email maintenance requests
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Rent payments should be made through the tenant portal unless otherwise approved
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Emergency issues only should be reported by phone
Following these guidelines helps ensure faster response times and better service.